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An early and ongoing priority for the Forum has been trade union and employee engagement in public service reform. The first stage in this project was a Work Foundation Audit of trade union and employee involvement in public service reform. The second stage was the development of , a web-based toolkit helping managers, trade unions and employees to work together on public service change initiatives.
The Forum has also focused closely on how pay and rewards can be used more effectively to support public service reform, improve service delivery and increase motivation, culminating in the preparation of a suite of Pay and Reward Principles.
PSF played an important role in developing the Code of Practice on Workforce Matters in Public Sector Service Contracts (the so-called 'two-tier agreement'), which sets out an approach to workforce matters in this area which involve a transfer of staff from the public sector organisation to the service provider, or in which staff originally transferred out from the public sector organisation as a result of outsourcing areTUPE transferred to a new provider under a retender of a contract.