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Compact Mediation Scheme

The Compact Mediation Scheme offers a neutral mediator's service to help resolve disputes related either to the letter or the spirit of the Compact.

The government appointed CEDR Solve, a recognised leader in the field of dispute resolution, to operate the Scheme.

The Scheme is completely independent and open to both government and the voluntary and community sector. Mediation can be taken up at any stage, and can be effective at an early stage when a dispute first arises, preventing a relationship from deteriorating. The majority of mediation leads to a rapid and binding solution (about 80% of mediations settle in one day).

Under the Compact Scheme, mediation is:

The Scheme is accessible to voluntary and community sector organisations and Government departments, Government Offices for the Regions in England, Executive Agencies and Non-Departmental Public Bodies (NDPBs).

Access to the Scheme is also an option for dealing with disputes relating to Local Compacts between the sector and local public sector bodies (including NDPBs acting as local delivery agents).

CEDR Solve will consider both new and existing complaints, providing initial advice on whether the Scheme can assist in a dispute. In some cases they may suggest alternative means of resolution if appropriate.

For more information visit the CEDR website [External website].