Strategic Options for the Electronic Delivery of
Government Services
This study took a strategic view of which public services should be
delivered by electronic means and looked at the options for securing
delivery of these services, including the respective roles of the public
and private sectors.
The team worked closely with the E-Envoy, Central Information Technology
Unit and Modernising Public Services Group in the Cabinet Office, with
other government departments and with local government to make sure links
are made with the Corporate IT Strategy for Government and other
initiatives.
Report: e.gov: Electronic Government Services for the 21st Century (pdf,
1mb) September 2000
Further Information
For further information, or to check the availability of hard copies of the
report, please contact the
Strategy Unit.
