Main navigation

Examples

Delivery experts in different service areas were asked to give hypothetical examples of how government's strategic vision outlined in 'Transformational Government - Enabled by Technology' might look for their customers and staff in the future. These are not policy commitments, but designed to demonstrate the impact technology could have on public service delivery.

The examples can be downloaded from the links below in PDF or Word format.

PDF format

• Health (PDF) [PDF 102Kb]
• Education (PDF) [PDF 68Kb]
• HM Revenue & Customs (PDF) [PDF 67Kb]
• Criminal Justice (example 1 of 2) (PDF) [PDF 69Kb]
• Criminal Justice (example 2 of 2) (PDF) [PDF 67Kb]
• Local Government (example 1 of 3) (PDF) [PDF 69Kb]
• Local Government (example 2 of 3) (PDF) [PDF 68Kb]
• Local Government (example 3 of 3) (PDF) [PDF 69Kb]
• Efficiency (PDF) [PDF 67Kb]
• IT Profession (PDF) [PDF 66Kb]
• Companies House (PDF) [PDF 67Kb]

Word format

• Education (Word) [Word 25Kb]
• HM Revenue & Customs (Word) [Word 27Kb]
• Criminal Justice (example 1 of 2) (Word) [Word 27Kb]
• Criminal Justice (example 2 of 2) (Word) [Word 26Kb]
• Local Government (example 1 of 3) (Word) [Word 28Kb]
• Local Government (example 2 of 3) (Word) [Word 26Kb]
• Local Government (example 3 of 3) (Word) [Word 29Kb]
• Efficiency (Word) [Word 28Kb]
• IT Profession (Word) [Word 23Kb]
• Companies House (Word) [Word 26Kb]