Cabinet Office Charter Mark

PR Toolkit

So, you are a Charter Mark holder...

Don't forget to make the most of the opportunity to publicise the service you offer through the local media. The PR toolkit offers some useful tips on catching the media spotlight.

For other opportunities for sporting the blue badge of customer service excellence, contact your certification body for information on Charter Mark branded items.

• Building Relationships
• Identify Key Audiences
• Planning Publicity
• Talking to the Press
• Writing a Case Study
• Writing a Press Release