Charter Mark
Welcome to the Charter Mark website
Charter Mark is a powerful, easy to use tool to help everyone in an
organisation focus on and improve customer service. Achievement of the
standard is recognised by awarding the right to display the prestigious
Charter Mark logo.
To discover more about Charter Mark and its benefits: About Charter Mark.
Latest News
The new standard for customer service – formal assessment now available
Customer Service Excellence aims to bring professional, high level customer
service concepts into common currency with customer-facing public services
by providing a unique improvement tool.
New Standard Updates
